返金ポリシー

RETURN AND REFUND POLICY

Because every Mirthtee item is made to order, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, color preference, or change of mind. Please review the product description and size information carefully before ordering.

DAMAGED, DEFECTIVE, OR INCORRECT ITEMS

If your item arrives damaged, defective, misprinted, or different from what you ordered, contact us within 30 days of delivery through our Contact page. Include your order number, a description of the issue, and clear photos of the item and packaging. After review, we will provide a replacement or refund at no additional cost when the claim is approved.

CANCELLATIONS

Orders may be cancelled within 2 hours after purchase if production has not started. After production begins, the order cannot be cancelled because it is made specifically for you.

REFUNDS

Approved refunds are issued to the original payment method. Processing time may vary by bank or payment provider. Original shipping charges are non-refundable except when the item is damaged, defective, misprinted, incorrect, or lost in transit.

LOST OR UNDELIVERED ORDERS

If tracking shows no delivery or the package appears lost, contact us so we can investigate with the carrier. Orders returned because of an incorrect or incomplete address supplied by the customer may require an additional shipping charge.

CONTACT

For assistance, use the Contact page on Mirthtee.com.